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Privacy Policy

Last updated: 20/02/2026

1. Introduction

Harmonic Harbour respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and protect personal information when you:

  • Visit our website

  • Apply to join as a freelancer

  • Submit a review

  • Contact us directly

We aim to be transparent and proportionate in how we handle data.

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2. Who We Are

Website name: Harmonic Harbour
Business type: Online platform connecting audio freelancers with clients
Location: United Kingdom

Harmonic Harbour acts as the data controller for the purposes of UK data protection law.

We have submitted an application to register with the UK Information Commissioner’s Office (ICO) as a data controller. Our registration number will be added to this policy once issued.

For privacy-related enquiries, contact:
📧 harmonicharbour@proton.me

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3. What Personal Data We Collect

A. Freelancer Applications

When freelancers apply to join the platform, we may collect:

  • Name

  • Email address

  • Professional role

  • Portfolio links

  • Work experience

  • Media uploads (e.g. profile images, audio files)

  • Payment model selection

This information is used to:

  • Assess suitability for the platform

  • Create freelancer profile listings (if accepted)

  • Administer platform membership

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B. Contact Communications

If you contact us via email, we may process:

  • Your name

  • Your email address

  • Any information you choose to include in your message

This is used solely to respond to your enquiry.

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C. Anonymous Reviews

We provide an optional review form for collecting feedback about freelancers.

We do not require names, email addresses, or accounts to submit reviews.

If voluntarily provided, information is used only for quality assurance and rating aggregation.

Aggregated star ratings may be displayed publicly where permitted, but no identifying information about reviewers is published.

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D. Automatically Collected Data (via Wix)

Our website is hosted by Wix.com Ltd.

Wix may automatically collect technical data such as:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Referring URLs

  • Usage statistics

This data is used for:

  • Website functionality

  • Security and fraud prevention

  • Performance monitoring

  • Analytics

We do not personally attempt to identify individual visitors from this data.

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4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Legitimate Interests – Operating and improving the platform

  • Contractual Necessity – Where freelancers apply or join the platform

  • Consent – Where users voluntarily submit reviews or contact us

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5. How We Store and Protect Data

  • Freelancer and application data is stored securely via Wix and associated systems.

  • Email correspondence is stored securely within our email provider.

  • Wix implements appropriate technical and organisational security measures.

Wix may store data outside the UK or EU. Where this occurs, appropriate safeguards are applied in accordance with UK data protection law.

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6. Data Retention

We retain personal data only as long as necessary.

  • Unsuccessful freelancer applications: deleted within 6 months

  • Active freelancer profiles: retained while listed on the platform

  • Email correspondence: retained for administrative purposes as necessary

  • Review submissions: retained for quality and rating purposes unless deletion is requested

You may request deletion of your data at any time.

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7. Sharing of Data

We do not:

  • Sell personal data

  • Share personal data for marketing purposes

Data may be processed by:

  • Wix (website hosting provider)

  • Email service providers

We do not share freelancer data publicly beyond information intentionally included in approved profile listings.

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8. Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request erasure (“right to be forgotten”)

  • Restrict processing in certain circumstances

  • Object to processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact:
harmonicharbour@proton.me

We may request verification of identity before responding.
We aim to respond within one month.

You also have the right to complain to the ICO at:
https://www.ico.org.uk

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9. Cookies

Wix uses cookies and similar technologies to ensure proper site functionality, security, and analytics.

You can manage cookie preferences via your browser settings. Disabling cookies may affect site functionality.

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10. External Links

Our website may contain links to third-party websites (e.g. portfolios, social media). We are not responsible for the privacy practices of external sites.

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11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date.

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12. Contact

If you have any questions about this Privacy Policy or how your data is handled, contact:

harmonicharbour@proton.me

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