top of page

Privacy Policy

Last updated: 11/03/2026

1. Introduction

Harmonic Harbour respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and protect personal information when you:

  • Visit our website

  • Apply to join as a freelancer

  • Create an account on the Platform

  • Update your freelancer profile or availability status

  • Submit a review

  • Submit a job application

  • Contact us directly

We aim to be transparent and proportionate in how we handle data.

2. Who We Are

Website name: Harmonic Harbour
Business type: Online platform connecting audio freelancers with clients
Location: United Kingdom

Harmonic Harbour acts as the data controller for the purposes of UK data protection law.

Harmonic Harbour is registered with the UK Information Commissioner's Office (ICO) as a data controller.

ICO Registration Number: ZC095811

For privacy-related enquiries, contact:
📧 harmonicharbour@proton.me

3. What Personal Data We Collect

A. Freelancer Applications

When freelancers apply to join the platform, we may collect:

  • Name

  • Email address

  • Professional role

  • Portfolio links

  • Work experience

  • Media uploads (e.g. profile images, audio files)

  • Payment model selection

If your application is accepted, this information may be used to create your public freelancer profile on the Platform.

B. Member Accounts

Freelancers may optionally create a member account on the Platform.

When creating and using an account, we may collect and store:

  • Account login information

  • Member ID associated with the account

  • Freelancer profile ID linking the account to a freelancer listing

  • Availability status selected by the freelancer

  • Notification and communication preferences

  • Account preference settings

This information is used to:

  • Provide access to the member dashboard

  • Allow freelancers to update their availability status

  • Store communication preferences

  • Manage account settings

  • Improve platform functionality

Account information is stored securely through Wix's member management systems and associated databases.

C. Contact Communications

If you contact us via email, we may process:

  • Your name

  • Your email address

  • Any information you choose to include in your message

This information is used solely to respond to your enquiry.

D. Anonymous Reviews

We provide an optional review form for collecting feedback about freelancers.

We do not require names, email addresses, or accounts to submit reviews.

If voluntarily provided, information is used only for quality assurance and rating aggregation.

Aggregated star ratings may be displayed publicly where permitted, but no identifying information about reviewers is published.

E. Automatically Collected Data (via Wix)

Our website is hosted by Wix.com Ltd.

Wix may automatically collect technical data such as:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Referring URLs

  • Usage statistics

This data is used for:

  • Website functionality

  • Security and fraud prevention

  • Performance monitoring

  • Analytics

We do not personally attempt to identify individual visitors from this data.

F. Job Applications

When freelancers apply for a job posted on the Platform, we may collect:

  • Applicant name

  • Harmonic Harbour profile link

  • Application message

  • Confirmation of consent

This information is used to:

  • Allow freelancers to apply for posted jobs

  • Allow Harmonic Harbour to review applications

  • Forward suitable applications to the client who posted the job

Applications are not displayed publicly on the website.

Applications may be shared privately with the relevant client for the purpose of evaluating candidates for a project.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Legitimate Interests
Operating and improving the Harmonic Harbour platform.

Contractual Necessity
Where freelancers apply to join, create accounts, or participate in platform features.

Consent
Where users voluntarily submit reviews, job applications, or contact us.

5. How We Store and Protect Data

Freelancer profiles, member account information, and application data are stored securely via Wix and associated systems.

Email correspondence is stored securely within our email provider.

Wix implements appropriate technical and organisational security measures.

Wix may store data outside the UK or EU. Where this occurs, appropriate safeguards are applied in accordance with UK data protection law.

6. Data Retention

We retain personal data only as long as necessary.

Unsuccessful freelancer applications:
Deleted within 6 months

Active freelancer profiles:
Retained while listed on the platform

Member account information:
Retained while the account remains active

Email correspondence:
Retained for administrative purposes as necessary

Review submissions:
Retained for quality and rating purposes unless deletion is requested

Job applications:
Retained for administrative and client communication purposes for up to 12 months unless deletion is requested earlier.

You may request deletion of your data at any time.

7. Sharing of Data

We do not:

  • Sell personal data

  • Share personal data for marketing purposes

Data may be processed by:

  • Wix (website hosting provider)

  • Email service providers

We do not share freelancer data publicly beyond information intentionally included in approved profile listings.

Where freelancers apply to jobs, application information may be shared privately with the relevant client for the purpose of evaluating project candidates.

8. Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request erasure (“right to be forgotten”)

  • Restrict processing in certain circumstances

  • Object to processing

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, contact:
harmonicharbour@proton.me

We may request verification of identity before responding.

We aim to respond within one month.

You also have the right to complain to the ICO at:
https://www.ico.org.uk

9. Cookies

Wix uses cookies and similar technologies to ensure proper site functionality, security, and analytics.

You can manage cookie preferences via your browser settings.

Disabling cookies may affect site functionality.

10. External Links

Our website may contain links to third-party websites (e.g. portfolios, social media).

We are not responsible for the privacy practices of external sites.

11. Changes to This Policy

We may update this Privacy Policy periodically.

Updates will be posted on this page with a revised date.

12. Contact

If you have any questions about this Privacy Policy or how your data is handled, contact:

📧 harmonicharbour@proton.me

bottom of page